This product is packed in our Exclusive Premium Jewellery Box by Kelvin Gems that holds jewellery well in place and is safe for shipping.
STORE LIKE ITEMS TOGETHER. Do not put gold plating and silver plating together. The different metals will cause each other to tarnish, fade and/or turn colours. Have different storage places for different colours of metals. Best to store in a dry area. Restroom is not an ideal place as the humidity thins the plating.
DO NOT CLEAN WITH CHEMICALS. Plating is much more delicate than pure metals. Clean often to keep shine. Remove sweat and dirt that will cause items to fade. Use a damp cloth (not dripping wet) for cleaning. A hand towel works well. Wipe down gently, and use a clean towel to dry. When cleaning chains, hold the clasp and do not tug the chain or you run the risk of busting the clasp. For any jewellery part with stones, wipe gently; do not rub. Be careful with corners or edges that can catch the towel and damage the item. Do not use any chemicals to clean any plated item.
Delivery Fine Print:
- Item takes 3-5 working days to arrive for Peninsula Malaysia / 5-7 working days for East Malaysia via courier service.
- Vendor is not responsible for delays caused by courier service provider.
Warranty:This purchase is entitled for a 3-month international product warranty from the date of purchase.
Fast Delivery and Professional Packaging
Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer a variety of shipping options. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your products will go through an exhaustive inspection and properly secured before they are delivered. Everyday we deliver hundreds of packages to our customers from all over the world. This shows our commitment to be the largest online retailer in the world. There are distribution centers as well as warehouses located in Europe and in the USA.
Note: Orders containing more than one item will be assigned a different processing time for each item.
Prior to shipment, our team will perform a thorough inspection on the products you have ordered. The majority of orders will be shipped within 48 hours. The estimated delivery time is 3 to 7 days.
Returns
The inventory is constantly changing and we cannot completely manage it because of the fact that many parties are involved, which includes our factory and warehouse. So the actual stock may change at any time. Please understand it may happen that your order may be out of stock when the order is placed.
The period of time is 30 days. We will not replace or refund your purchase after 30 days since the purchase.
Your item should be in its original packaging and in good condition. It must also not be used. The item must be in its original packaging.
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